Once again with the 7:57am 81N. Although I tend toward the early bird, this work departure time feels right for now. The bus arrived about three minutes late - Roy driving as usual. I boarded, carrying my cup of coffee, and he said, "I need some coffee, too!" I thought his words meant to tease, but the next thing I knew, he stood up, announced to the gathered riders that he'd be right back, then bounded off the bus and entered the gas station/convenience store next to the bus stop. I looked at the overhead scrollbar and the clock said 8:00AM - hard to believe Roy, whose driving centers around timeliness, actually arrived a bit late then took more time to go get coffee. I certainly don't begrudge him the drink, just found it so unlike the Roy we know and love. Definitely a refreshing change of behavior. He arrived back at the bus a few minutes later, steaming cup in hand, and we returned to business-as-usual.Roy advised that after tomorrow, all drivers' schedules will change. While still driving the 81 route, his new time will begin at 11AM and end at 4PM. Suppose I might see him on an early ride home. Sure hope his replacement employs the same level of customer service as Roy or the driver from the bicycle post - really gives a good start to the day.
1 comment:
I know what you mean...my local company had a major reorganisation back in December, disturbing lots of familiar faces...
Right pond though, we don't tend so much to have regular drivers on fixed runs...Our drivers tend to be rostered through a sequence of runs, with roster length varied between as little as four or five weeks and as much as a year or more...
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